• Address:

    Kuwait City, Al Qibla, Block 13, Al Soor Street,
    Al Marzook Bldg., Third Floor, Office No. 15

  • Mail us:

    sales@topwnet.com

  • CONTACT

IT Support Services

HomeIT Support Services

IT SUPPORT SERVICES

Annual Maintenance

Our business has become highly dependent on computers and you dread the thought of your computer developing a problem at the wrong moment, when you need it the most.

Get an Annual Maintenance Contract with us and relax!

We will:
  • attend your faulty computer in the shortest possible time, usually the same day
  • repair/replace the defective components (at our cost for comprehensive warranty)
  • do preventive maintenance of your computer every month
  • optimise the settings so that they work efficiently
  • check for virus, once every month
  • make sure you can connect to your network flawlessly

    What's included in an Annual Maintenance Agreement?

    ALL ROUTINE MAINTENANCE!
  • We will perform preventative maintenance and optimization services on every visit
  • We will clean up your computer(s), removing any spyware, adware, malware, viruses, and general computer "clutter" that accumulates over time and slows down your system's performance.
  • We will update all operating system and program files, and optimize your system for best possible performance.
  • We will back up your files and data per a pre-arranged backup protocol or verify that your backup systems are functioning properly.

    Free Phone Support

    Call us anytime you have a question, concern, or problem regarding your computer or its operation. Most times we can walk you through a process or answer your questions with a quick telephone conversation or by connecting remotely via the Internet. Often the right answer at the right time can save lots of problems.

    Managed IT Services

    We monitor your systems and security status in the company based on which we provide the best available solutions. We alert you of your problems which might arise, which might result in the failure of your IT infrastructure. We set up your network properly to ensure maximum output with minimum security risk.

    Back-up Services

    We offer backup solutions and services in order to protect your company data in servers and workstations, laptops and other back-up devices.

    Email and Cloud Services

    With the power of the cloud, you’ll have access to company data everywhere you go, on any device. You’ll have powerful productivity features on phones, tablets, and guest machines. We offer you the best options available with an assessment of your company logistics in order to give you the best recommendation.

    On-site and Remote Support

    Schedule an appointment to get help on site, or call/email us for a faster response.